My initial attempt at sorting this problem, before I contacted you, was to uninstall HP Smart and reinstall it from the Microsoft Store and this failed to solve the problem. I initially tried updating the firmware and got a message saying that the latest version of the firmware is installed (LYP1FN1720AR). Apologies for the delay on my part and also if I foul-up with the etiquette I am new to this game.Īddressing the points in your thorough response:. Thank you for your swift response to my problem. Question / Concern Answered, Click ' Accept as Solution' Our Community is comprised of volunteers - people who own and use HPdevices. Thank you for participating in the HP Community. NOTE: Content depends on device type and Operating SystemĬategories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

When the website support page opens, Select (as available) a Category > Topic > Subtopic HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems “If this app still isn’t working right, reset it. Windows 11 > Click on 3-vertical dots > Advanced options Windows 10 > Right-Click on the app > Advanced options If uninstalled, Get a new copy of the application from the Microsoft Store

If the application is reset or uninstalled, Restart the computer and log in. Uninstalling the app is certainly an option and is recommended when Reset fails to help. ' Reset' might work better than a simple Repair. The application can be Repaired / Reset / Uninstalled from that location. When installed, the app is listed in Settings > Apps > Apps and Features If the issue is due to the Firmware, updating the firmware might clear the problem. HP DeskJet 3700 All-in-One Printer series Firmware Update

Business PCs, Workstations and Point of Sale Systems.

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Printing Errors or Lights & Stuck Print Jobs.

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